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Vision & Mission

Our Vision

To be the model for the administration of Social Protection Schemes in Africa and beyond.

Our Mission

To provide income security for workers in Ghana through excellent business practices.

Our Commitment to Members and Clients

We will provide Reliable CARE for all our Members and Clients, all the time.

Be RELIABLE

  • Be Reliable and Dependable.

We will treat every Members and Clients as a special GUEST.

GUEST

  • Greet each Member or Client in a polite manner.
  • Use Member or Client name during interactions.
  • Eye contact is an indication that we are concerned.
  • Smile at the Members and Clients at all times.
  • Thank each Member or Client for offering you the opportunity to serve

CARE

  • Be Credible and serve with integrity.
  • Offer Assurance to Members and Clients.
  • Be Responsive to Member or Client needs and complaints.
  • Show Empathy at all times.

We will LEAP to satisfy all Member and Client needs.

LEAP

  • Listen attentively to each Member or Client.
  • Empathize with the Member or Client.
  • Ask relevant questions during interactions.
  • Produce results at all times.

Our Core Values